NetaCare Managed IT Support

We specialise in the design, implementation and support of corporate networks and tailor our services to the needs of each individual business. For a fixed monthly cost (Complete and comprehensive details available after completion of full System Audit), your IT infrastructure will be monitored continuously, proactively managed, running efficiently and to its full capacity. You will have our unlimited support throughout the month for all in-scope services.

NetaCare Major Benefits

Introducing a NetaCare Managed IT Support Plan from Netaware will deliver major benefits to your company including:

• All company technology monitored and managed
• Comprehensive ITIL complient Service Desk to ensure all technology related issues are captured accurately, addressed appropriately and resolved in a timely manner
• Extensive and constant monitoring of all technology
• Proactive management and rectification of all technology
• Fixed ICT operating costs
• The backing of an extensively qualified, experienced, and knowledgeable team of Systems Engineers who take the time to understand your business, not just your hardware.
• No need to worry about keeping an IT staff member trained, or worry about sick leave, annual leave, resignations, etc.
• Extensive and customisable Reporting
• Take the worry out of IT, allowing staff to focus on their jobs, not IT
• Enhance business process efficiency by ensuring IT systems are controlled and secure
• Priority access to new/relevant IT technology
• Business support tailored to your company
• Expert recommendations & new tech reviews
• Project planning, management, budgeting, testing and implementation
• Technology planning, forecasting and budgeting
• IT consulting & best practices
• Regular IT meetings

Microsoft Teams

A new and exciting product that brings cloud SIP Voice services for MS Teams. SIP Voice for MS Teams is a new SIP Voice product variant which allows MS Teams clients using their Microsoft Cloud PBX to directly connect to the public phone network without the need to deploy and manage on-premise SBCs.

Please contact us for an obligation free quote.

Disaster Recovery

Many organisations today do not have adequate disaster recovery (DR) protection for their applications. In most cases, disaster recovery is perceived as too expensive, complex and unreliable for any but the most mission-critical applications. Disaster recovery is a form of insurance to protect your IT assets when a disaster strikes. And just like good insurance, the best disaster recovery should provide great protection, with minimum hassle, at the lowest possible cost. Having reliable, cost-effective, and a simple disaster protection for all virtualized applications is essential. Can your organisation meet the core requirements for Disaster Recovery? Rapid recovery with automation Reliable recovery, non-disruptive testing automation and simplified testing of recovery plans Affordable recovery without requiring a duplicate, idle datacenter

Netaware NetaSecurity

Netaware has security specialists at your disposal to ensure your network is secure. We have also partnered with a number of Security providers to offer you an end to end solution for all your Network and Technology requirements.

Below are some of our current products available.

Email AntiVirus

100% protection from known and unknown viruses

Antivirus updates are automatic

Cloud Antivirus manages threats away from your network

Checks web URLs within emails for malware

Email AntiSpam

Over 99% spam capture (95% for email with double-byte characters)

Zero false positives

Automatic updates for 24/7 spam protection

Manages spam away from your network

Unrivalled spam protection from emerging threats

Cloud-based email spam filtering service

Content Control

Identifies and blocks confidential or inappropriate email content

Protects employees against malicious email content

Establish an acceptable use policy

Helps reduce risk of data loss

Image Control

Blocks inappropriate images in email and attachments

Aids email policy enforcement and compliance

Control distribution of confidential IP and images

Web Anti Virus & Anti Spyware

100% protection from known Web-borne threats

Scans all Web requests at the Internet level

Technology protects against targeted Web-based threats

Web URL Filtering

Block websites and manage employee Web access

Enforce Web usage policies based on your rules

Obtain reports on Web activity

Protect bandwidth and productivity

Web Roaming & Remote User

Secures Web interactions and enforces Web policies

Agent Intelligence supports optimal performance

Transparent user experience

Endpoint Protection

Protect Computers, Laptops and Servers

Simple, fast and effective protection against viruses and malware

Easy setup and web-based management

Insight and SONAR technologies detect new and rapidly mutating malware stopping malicious behavior, including new and previously unknown threats

Simple subscription pricing covers either management choice

Email Archiving

Scalable Hosted Email Archiving Solution

Cloud-based- quick and simple to set up and use

Manages email stores and legal compliance/discovery

Supports Exchange Server as well as hosted Exchange

GUI accessible via Outlook

Email Archiving Advanced

All features of Email Archiving

Allows users to Send as well as Receive emails when their own Email server is down

Cloud Computing

Navigating the Cloud, this can be tricky!

Whether you need help setting up, connecting, maintaining or just understanding what products are out there, we can help you navigate all Cloud based products including:

• Microsoft Teams
• Microsoft Sharepoint
• Microsoft OneDrive
• Microsoft OneNote
• Microsoft Exchange Email
• Google Cloud
• Slack
• Web Hosting

So if you"re confused or need help give us a call and we will work together to come up with a solution that suits your business.

Some food for thought:

• Where is your Cloud Computing data stored? Local law and jurisdiction is important to consider when considering Cloud based solutions.
• Security? She"ll be right mate attitude doesn"t cut it these days
• Backups? Can you access the backups if you need to?

Hardware and Software

We stock and resell all types of technology, hardware and software. Contact us for more information.

IT Support

Apart from our Managed IT Services, we also offer general IT Support to new and existing clients. Options are below.

Ad-hoc General Support

General ad-hoc support is available at an hourly rate. Alternatively pre-purchased “NetaBlock” blocks of support hours are available as outlined below.

NetaBlocks – Prepaid Support

NetaBlocks are blocks of pre-paid support hours available for purchase. Each month Netaware will provide a detailed statement showing the amount of prepaid time that has been utilised during the month, the amount of time remaining and details of jobs completed that make up used time. NetaBlocks provide full access to the Netaware on-line job-tracking database at no additional charge. There is no expiry period on NetaBlocks and our clients are not required to use a minimum number of hours per month.

Do you want the most stunning website for your company?

Netaware is focused in develop highest quality web sites for the clients.

Software Development

Netaware is completely devoted to produce only the highest quality custom software solutions for its clients. Whether it be a web based point of sale system or a network based payroll system, we can develop and/or modify almost any type of custom software application for the Web or Windows. We have always worked very closely with our clients in researching and determining what their real needs are and what they will be in the future. We always work to produce software applications above and beyond or client’s expectations when delivering affordable functionality and quality.

• C#
• Swift
• Python
• JavaScript
• AJAX
• VB
• Perl
• PHP
• C++
• Micorosft SQL Server
• Microsoft Access
• MySQL
• Oracle