We specialise in the design, implementation and support of corporate networks and tailor our services to the needs of each individual business. For a fixed monthly cost (Complete and comprehensive details available after completion of full System Audit), your IT infrastructure will be monitored continuously, proactively managed, running efficiently and to its full capacity. You will have our unlimited support throughout the month for all in-scope services.
ITIL Compliant Service Desk
CBD Based Support with No Call out Fee
End User Support Remote, Phone, Email
Onsite Support
After Hours Support
End User Service Desk Portal
1-Click Lodge Support Ticket
Self-Help Support
Customised Self-Help Support & Management
Incident Tracking
Loan Hardware Program
Service Level Agreement
Asset Management
User Management
Hardware & Software Sales & Warranty
Network
Servers
Workstations
Mobile Devices
SAN
NAS
Switches
Printers
Routers
Firewalls
UPS"s
Phone System & Desk Phones
Operating System Patches
3rd Party Software Patches
Anti-Virus
Anti-Spam
Server Services
Mail Servers
Database Servers
Event Logs
Disk Usage
Mobile Device Software (Limited by device)
Backup Server Software
Business Software (eg; Accounting packages, etc)
Domains
Web Hosting
A new and exciting product that brings cloud SIP Voice services for MS Teams. SIP Voice for MS Teams is a new SIP Voice product variant which allows MS Teams clients using their Microsoft Cloud PBX to directly connect to the public phone network without the need to deploy and manage on-premise SBCs.
Please contact us for an obligation free quote.
Many organisations today do not have adequate disaster recovery (DR) protection for their applications. In most cases, disaster recovery is perceived as too expensive, complex and unreliable for any but the most mission-critical applications. Disaster recovery is a form of insurance to protect your IT assets when a disaster strikes. And just like good insurance, the best disaster recovery should provide great protection, with minimum hassle, at the lowest possible cost. Having reliable, cost-effective, and a simple disaster protection for all virtualized applications is essential. Can your organisation meet the core requirements for Disaster Recovery? Rapid recovery with automation Reliable recovery, non-disruptive testing automation and simplified testing of recovery plans Affordable recovery without requiring a duplicate, idle datacenter
We stock and resell all types of technology, hardware and software. Contact us for more information.
General ad-hoc support is available at an hourly rate. Alternatively pre-purchased “NetaBlock” blocks of support hours are available as outlined below.
NetaBlocks are blocks of pre-paid support hours available for purchase. Each month Netaware will provide a detailed statement showing the amount of prepaid time that has been utilised during the month, the amount of time remaining and details of jobs completed that make up used time. NetaBlocks provide full access to the Netaware on-line job-tracking database at no additional charge. There is no expiry period on NetaBlocks and our clients are not required to use a minimum number of hours per month.
Netaware is focused in develop highest quality web sites for the clients.
Netaware is completely devoted to produce only the highest quality custom software solutions for its clients. Whether it be a web based point of sale system or a network based payroll system, we can develop and/or modify almost any type of custom software application for the Web or Windows. We have always worked very closely with our clients in researching and determining what their real needs are and what they will be in the future. We always work to produce software applications above and beyond or client’s expectations when delivering affordable functionality and quality.